Find your way around Talvin

Talvin has three areas you’ll use all the time: the left menu, the top bar, and the plan and credits panel at the bottom of the left menu.

The Interviews page with the left menu, plan and credits panel, and interview cards

The box at the top of the left menu shows your organization’s name. Click it to manage your organization, for example to invite teammates.

Each account belongs to one organization, so you can’t create a second one.

Interviews: create AI voice interviews, share them, and review candidates. This is where you start each time you sign in.
Assessments: create role-play scenarios where the AI plays a customer, and review how candidates handled them.
AI Copilot: coming soon. You’ll be able to ask questions about your candidates and interview results in a chat.

Only admins of your organization see these two items.

Billing: change your billing email, and click Manage Subscription to manage your subscription, payment methods and billing history.
Settings: opens a window with:
- Integrations: connect Ashby or Zapier, and create API keys.
- Customization (Enterprise plans): set your brand colors and logo.

The top bar

Breadcrumb (top left): shows where you are, for example Interviews > Customer Success Manager. Click an earlier part to go back.
Help icon (the question mark): opens the Talvin help center in a new tab.
Your name (top right): click it to manage your account or sign out.

The bottom of the left menu shows your plan and how many credits you’ve used.

The plan and credits panel at the bottom of the left menu

Plan name: the plan you’re on. It’s blank on the free experience.
Credits used: how many credits you’ve used out of your plan’s total. If you have extra credits, you’ll see them listed as bonus credits. Hover over the info icon for a short explanation.
Progress bar: fills up as you use credits, and turns red when you’ve used them all.
Interview Calls: the minutes and number of interviews candidates have taken since your credits last reset.
Credits will automatically reset in N days: when your next credits arrive. On monthly plans this is your renewal date. On annual plans, you get a new allocation each month.
Upgrade Plan (admins only): opens the plans page, where you can switch between Monthly billing and Annual billing.

When you run out of credits, candidates can’t start your interviews until your credits reset or you upgrade. See Key concepts.

The Interviews page shows how many interviews you’ve created and a card for each one.

The Create an Interview card starts a new interview. See Create your first interview.
Each interview card shows the interview name, an Active or Inactive label, how many responses it has, and the AI interviewer’s picture.
Click the copy icon on a card to copy the interview link. Click anywhere else on the card to open the interview.

You may see a banner at the top of the page:

“You’re on the free experience”: you don’t have a paid plan yet. Admins can click View plans.
“You’ve reached your usage limit.”: you’ve used all your credits. Admins can click Upgrade Now.
“… were deactivated … due to plan limits.”: some interviews were turned off because your plan allows fewer interviews. Admins can click Acknowledge to hide the banner.

Click an interview card to open its page.

The top of an interview page with its buttons, summary cards and the Completed and Invited tabs

At the top you’ll find:

Below that, three cards show Total Candidates, Average Duration and Interview Completion Rate.

The candidate list has two tabs:

Completed: candidates who have taken the interview, with their overall score, recommendation and status. Click a name to open their full report.
Invited: candidates you invited by email, and whether they’ve taken it yet.